| Product Eligibility Information: |
Qualified products or services must be purchased, and then your vouchers for those purchases may be redeemed for cash. For information as to what products or services may be purchased with Iowa School Microsoft Settlement vouchers, click on the product list links below. |
| Product Eligibility Inquiries: |
If you wish to inquire about the eligibility of products or services, submit an email inquiry to ClaimsAdmin@IowaSchoolMicrosoftSettlement.com. In your email, include the following information: - Your name, title and telephone number.
- AEA number and district number (e.g., 22-9201).
- The specific name of the product or service.
- For hardware products, identify the manufacturer.
- For software products, identify the publisher and state whether it is for use on a laptop, desktop or server.
- For IT support services, include the name of the provider and the name of the products procured through this Settlement that will be installed or maintained.
- For professional development (PD) services, include the name of the provider, name of the PD event, summary of the content, name of the products procured through this Settlement that are the focus of the PD (if applicable), and if products will be provided to participants as part of the PD include the product name and manufacturer.
- Also include the reason for any ambiguity about the eligibility of the products or services submitted for reimbursement.
An email response, including a confirmation number, will be sent to you within seven to ten business days. Please be sure to set any email filter you may be using to allow incoming e-mail from ClaimsAdmin@IowaSchoolMicrosoftSettlement.com. If you are inquiring about two products or services or less, you may call the Settlement Claims Administrator at 1-866-591-7245 with the product or service information. You will receive a verbal eligibility response over the telephone and a follow-up e-mail response, including a confirmation number, will be sent to you within seven to ten business days. Confirmation numbers are not required for redemption of vouchers. They are provided solely for the convenience of the school districts. |